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Turn post-purchase transactions into relationships

Build brand loyalty through unique and memorable shipment tracking and marketing.

 
 
 

PRODUCT

Malomo lets retailers control the shipping experience

Delight customers with breathtaking tracking pages that inspire loyalty and keep customers connected to your brand.

 
 
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Go from stale and generic to branded and immersive

 
 
 

FEATURES

Every customer touchpoint matters

The shipping experience is the first make or break test of how customers experience your brand’s service. Malomo provides retailers tools to create a post-purchase experience that delights and amazes customers.

 
 
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PROACTIVELY NOTIFY CUSTOMERS

When customers have a poor delivery experience they blame your brand and not the carrier, and most shoppers simply never shop with you again, wasting marketing spend. Recoup this lost revenue with proactive notifications when issues arise.

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SET YOUR BRAND APART

Customers check order tracking an average of 3.1 times. Use that attention to up-sell and cross sell products, tell your brand’s story, drive traffic back to your store, showcase culture, solicit referrals… the only limit is your creativity.

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TEST, MEASURE, & ITERATE

Small changes to your tracking experience can have a big impact on how customers perceive your brand. Use our post-purchase monitoring tools to measure your brand reputation and get actionable ideas on how to improve.

 
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Why shipment marketing?

It’s an overlooked, high-engagement channel vs. normal marketing emails. Our customers see:

 

7x

higher open rates

11x

higher click-thru rates

 
 
 

Get a free tracking page design!

Signup below to get a demo of our platform with a free custom tracking page design for your brand.

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