Attentive + Malomo

Drive subscribers, generate revenue and reduce support tickets with shipping-powered SMS alerts

Attentive integration header

Beautifully-branded SMS shipment notifications that deliver

Customer's open shipping emails more than any other email you'll send them. Why not use the same idea and translate it to your SMS?

Top Shopify marketers are curating personalized SMS shipping notifications to prevent support tickets, drive repeat purchases and increase SMS subscribers with everything shipment.

Customer Testimonial

Through this integration, we've enabled sending customers their shipping information through their preferred channel of communication while growing our SMS list. We’ve felt very supported by the Malomo and Attentive teams through it all and are very pleased with the success.

Alex Pearsons, Ecommerce Manager at Chowdaheadz

Gain control

Leverage pre-built SMS notifications triggered by real-time carrier updates

Malomo integrates with Attentive to enable brands to drive traffic from their post-purchase SMS campaign flows to Malomo’s beautiful, high-converting tracking pages.

Shopify merchants can create SMS notification flows triggered by real-time carrier updates such as 'Fulfilled', 'Shipped', 'Out for Delivery', 'Delivered', 'Return to Sender', and more.

Attentive LP graphic

Make it Personal

Increase engagement through segmentation

Not only will you provide your customers with relevant and important information like estimated delivery date and order details, but you can also personalize the experience.

Through our integration, you and your team will be able to segment and create journeys based on customer characteristics, such as 'actions performed' or 'subscriber vs non-subscriber'.

Convert customers

Convert SMS traffic with a branded tracking page

Instead of sending customers to generic and stale carrier tracking pages, you can send your customers to a beautifully-branded and high-converting Malomo tracking page.

Use your creativity to drive revenue through cross- and up-selling, boost customer engagement, and increase customer satisfaction.

Tracking page3

Drive Opt-ins

Grow your SMS subscriber list

Organically grow your SMS list by giving customers yet another reason to opt in—for SMS shipping notifications.

Drive SMS opt-ins on the order confirmation page and drive SMS engagement on your Malomo tracking page with click and text to subscribe options.

Sms workflow 2

Endless support

Full access to post purchase experience experts

You and your team will be fully supported and guided by experts at Attentive and Malomo to create the best post purchase SMS shipment notifications for your customers.

Your dedicated Malomo CSM will guide you with best practices to integrate your SMS and post purchase experience strategies.

Kat Customer Success Message Image

More resources on Attentive + Malomo

Blog: Build Out Operational SMS Workflows that Drive Revenue with Attentive & Malomo

Podcast: SMS best practices to build relationships & compliment your retention network with Attentive

Want to explore what Malomo + Attentive can do for you?

Request a free trial of Malomo to learn how post-purchase SMS marketing can grow your business and expand your brand.