Customers check tracking 4.6 times per order
Instead of sending customer's generic shipping emails and carrier tracking pages, take control of your customer's experience after they buy from you
Retain customers with branded shipment tracking
Create custom tracking pages in minutes.
- Build tracking pages in your own Shopify theme with zero code
- Embed order tracking in your headless site with Malomo.js
- See so many order tracking examples your head might spin
Go from reactive to proactive
Proactively notify customers when shipping delays or exceptions occur
- Define what constitutes a problem order for your brand
- Detect problematic orders as soon as they happen
- Notify your customers before they notify you
Turn transactional shipping emails into revenue
Take full advantage of your transactional messages
- Create advanced flows based on real-time shipping data
- Improve loyalty and CSAT with proactive alerts
- Increase repeat purchases with timely, beautiful shipping updates
Take control of your shipping and delivery process
The data you've been looking for
- Optimize your carrier strategy with data-backed decisions
- Always know what's happening with every order and shipment
- Get insights into customer engagement and carrier performance
SIMPLIFY YOUR ORDER TRACKING EXPERIENCE
Other wonderful reasons brands love our platform
- Display order tracking blocks that support multiple shipments per order
- Add order lookup anywhere on your site
- Use our public API to send our data points anywhere your marketing and CX teams want
Platform Integrations
Malomo integrates with carriers and also your ecommerce, marketing, and customer service platforms
Shopify Plus
Malomo works with your ShopifyPlus Integration to enhance and brand your shipping notifications
OWN YOUR POST-PURCHASE EXPERIENCE
Implement your order-tracking block and data anywhere, including on a headless commerce site.
Learn more about what Malomo.js can do for you.