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“Malomo not only allowed Briogeo to provide a seamless experience for our customers, but also allowed us to accomplish our goals we sent forth as a brand. We were able to generate revenue and engagement without having to jeopardize the quality of our customer experience.”
“Being able to own the post-purchase customer experience with fully branded shipping flows has been a success with Malomo. Our customers expect a beautiful, branded experience at every interaction, and Malomo enables us to deliver exactly that. We now ensure that every customer touchpoint is consistent with the ILIA brand they know and love.”
"As a result of the change [installing Malomo], we've see a lift in our repeat purchase rate and a decrease in churn. These stats don't lie and combined make a huge lift to bottom line growth"