Integrations
Klaviyo + Malomo
Send your transactional shipping emails and texts to generate extra revenue via cross/upsells, decrease WISMO tickets, and increase brand affinity
Send your transactional email through Malomo
If building out your transactional email strategy in Klaviyo isn't for you, Malomo's Transactional Emails allows Shopify merchants to send their transactional email quicker and for less all in the Malomo platform.
15% of your total traffic is going to your order tracking pages, don't let those touch points be a negative experience for your customers whether you're using Malomo or our Klaviyo integration.
YOUR GROWTH TEAM WILL THANK YOU
Use transactional messaging to add revenue
Post-purchase cross/upsells are a powerful thing, and you're leaving money on the table if you're not baking them into your transactional messages.
Say goodbye to WISMO
Clear out your support team's inbox
When you enable Malomo x Klaviyo, your support team's inbound message numbers will automatically drop. Your customers will receive your automated updates with every carrier scan and shipment update, so they won't have to ask you, 'Where is my order?'.
Make it Personal
Easily personalize your shipping notifications using the power of Klaviyo
Beyond including relevant information like estimated delivery data and order details, you can use Malomo's Klaviyo integration to personalize and segment transactional shipping emails & SMS based on customer behavior, purchase frequency, and more customer traits.
Gain control
Create Klaviyo flows based on carrier shipment statuses
Malomo integrates with carriers and your ecommerce platform to send Klaviyo events that consist of carrier, product, customer, and order data.
Use these events to trigger automated emails and texts to customers when statuses change from Fulfilled, Shipped, Out for Delivery, Delivered, Return to Sender, and more. With Malomo x Klaviyo, you can also filter and segment Klaviyo email flows by order tags and order line items on all Malomo event metrics to further personalize messages.
Convert customers
Continue the customer experience post purchase with a branded, customizable tracking page
Instead of sending customers to generic and stale carrier tracking pages, use your creativity to craft an experience that drives revenue, boosts customer engagement, and increases customer satisfaction. The only limit is your imagination!
Shipping shouldn't be a black box
Measure your shipping experience
Malomo allows you to use Klaviyo's rich analytics data to develop and optimize a post-purchase marketing strategy, test campaigns and more. Finally know exactly how many of your shipping emails are being delivered and opened and understand when and where to convert post-purchase.
Malomo customers are sharing their thoughts
Campfire Treats
Campfire Treats
"Love the Klaviyo integration + shipment tracking integration into our website."
- Marko Wittich, President & Co-Founder
Sola Wood Flowers
Sola Wood Flowers
“Malomo has enabled us to drastically reduce our "where is my order" customer requests, therefore lessening the burden on our customer service team. To do so, we built custom flows with their seamless Klaviyo (ESP) integration to reach out and inform customers of their custom orders status proactively."
- Campbell Donohue, VP of Growth
Beekeepers Naturals
Beekeepers Naturals
"We're so excited to see (and feel!) the impact on the partnership. Thank you so much to Malomo and your incredible team for all of the help."
- Alexis Warchalowski, Former Chief Marketing Officer
More resources on Klaviyo + Malomo
Want to see what Malomo + Klaviyo can do for you?
Get started with Malomo today!