Malomo believes in transparency about collection and use of data. This policy provides information about how and when Malomo uses cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Malomo.
What is a cookie?
Cookies are small text files sent by us to your computer or mobile device, which enable Malomo features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Does Malomo use cookies?
Yes. Malomo uses cookies and similar technologies like single-pixel gifs and web beacons. Malomo uses both session-based and persistent cookies. Malomo sets and accesses cookies on the domains operated by Malomo and its corporate affiliates (collectively, the “Sites”). In addition, Malomo uses third party cookies, like Google Analytics.
How is Malomo using cookies?
Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure.
Categories of use
Authentication: If you're signed into the Services, cookies help Malomo show you the right information and personalize your experience.
Security: Malomo uses cookies to enable and support security features, and to help detect malicious activity.
Preferences, features, and services: Cookies denote which language you prefer and what your communications preferences are. They can help fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.
Marketing: Malomo may use cookies to help deliver marketing campaigns and track their performance (e.g., a user visited Malomo.com and then made a purchase). Similarly, Malomo’s partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies.
Performance, Analytics, and Research: Cookies help Malomo learn how well the Sites and Services perform. Malomo also uses cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.
What third-party cookies does Malomo use?
Malomo uses third-party cookies from LinkedIn, Facebook, Hubspot, Google, SalesLoft, Hotjar, Chilipiper, Zendesk and PartnerStack. We do our best to keep this information up to date but it may change from time to time.
How are cookies used for advertising purposes?
Cookies and other ad technology such as beacons, pixels, and tags help Malomo market more effectively to users that may be interested in the Services. They also help with aggregated auditing, research, and reporting.
What can you do if you don't want cookies to be set or want them to be removed?
You have the option to disable and delete cookies that may not be necessary for the basic functionality of our website. Please note, blocking categories may impact your experience on our website.
Does Malomo respond to Do Not Track Signals?
The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Sites or Services, and Malomo does not alter any data collection and use practices upon receipt of such a signal.