The Malomo Resource Library
Twillory crushes post-purchase goals while generating an extra $15K/month
ILIA Beauty Increases Customer Engagement and Retention
Go for Gold: Create a post-purchase subscription experience that converts
Soylent & Electriq Automate Sales and Support With Branded Shipment Tracking
Retention Chronicles: Leveraging partnerships to expand into retail while not cannibalizing DTC sales with Josh Knopman (VP of Growth & Digital Product, Blueland)
Josh Knopman, VP of Growth & Digital Product at Blueland, joins Retention Chronicles to discuss eco-friendly products, launching in retail, & more!
Retention Chronicles: Marketing a lifestyle brand and tailoring CX based on geographical location with Stephanie Cohen (Founder, Stephanie Cohen Home)
Stephanie Cohen, Founder of Stephanie Cohen Home, joins to talk about being the person behind the brand & adjusting CX based on customer profile.
Retention Chronicles: Exploring why customers return and exchange product to improve your post-purchase experience with Pooja Parikh (VP of Planning and Operations, Andie Swim)
Pooja Parikh, VP of Planning & Operations at Andie Swim, shares about improving the post purchase experience by understanding returns and exchanges.