Case Studies

Casestudies

Case Studies

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Tenzo Tea

Tenzo reduces churn

Tenzo reduces churn and sees a lift in repeat purchases with branded shipment tracking
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Grace Eleyae

9x ROI from shipment tracking

Grace Eleyae turns shipping into a branded marketing channel to drive sales, welcome new customers, and reduce support
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Twelve South

20x more revenue from shipping

Twelve South turns shipping into a revenue driving marketing channel while reducing support
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Chowdaheadz

14x ROI from shipment tracking

Chowdaheadz uses Malomo to improve customer service post purchase and drive revenue from customers
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For Love & Lemons

FL&L keeps customers confident

FL&L connects with customers during the post-transaction funnel to drive almost $100,000 of revenue from existing customers
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Sol de Janeiro

8x ROI & cut tickets by 76%

Beauty Brand Sol De Janeiro reduces shipping related support tickets by 76% while driving thousands of dollars in repeat purchases
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Felina

9X ROI from shipment tracking

Felina uses Malomo to delight and empower customers, leading to 117% open rates and a 9x ROI.
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Made In Cookware

16.2% CTR from Tracking Page

Made In uses Malomo to educate customers where they are most engaged - shipping. This led to a 16.2% CTR from their tracking page back to site
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