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Build trust and loyalty with customers by proactively notifying them when something happens with their order.
Sola Wood Flowers
Sola Wood Flowers proactively updates their customers on where their order is to eliminate customer frustration and reduce burden on their CS team.
SuitShop offers beautiful suits and a personalized customer experience with their branded order and returns tracking via Malomo + Loop Integration.
Mira continuously updates customers and they appreciate it - Mira's delivery exception emails have an open & click-through rate of 82.95% & 47.65%.
Blueland uses Malomo's personalize order tracking and notifications to achieve open rates as high as 77.7% and click-through-rates as high as 44.8%
Felina uses Malomo to delight and empower customers, leading to 71.6% open rate & a 9x ROI on order tracking emails, and an 8.2% CTR & 32x ROI on SMS.
With Red Beard Conversions, Twillory uses Malomo’s fully customizable, dynamic tracking page, Klaviyo integration, and order status look-up feature.
Soylent increased ROI by 54x with Electriq by automating sales and support through branded shipment tracking with Malomo
With the Garay eCommerce Marketing agency, SLEEFS implemented Malomo to create an all encompassing, personalized customer experience for customers.
Briogeo Hair Care cultivates and designs their post-purchase experience to ensure the best customer journey all while decreasing support tickets.