Case Studies

ILIA Beauty creates fully customized shipment tracking pages to increase customer engagement and loyalty

Bokksu uses Malomo to communicate carrier issues more clearly to customers while also using shipment tracking to drive sales

Tenzo reduces churn and sees a lift in repeat purchases with branded shipment tracking

Grace Eleyae turns shipping into a branded marketing channel to drive sales, welcome new customers, and reduce support

Twelve South turns shipping into a revenue driving marketing channel while reducing support

Chowdaheadz uses Malomo to improve customer service post purchase and drive revenue from customers

FL&L connects with customers during the post-transaction funnel to drive almost $100,000 of revenue from existing customers

Beauty Brand Sol De Janeiro reduces shipping related support tickets by 76% while driving thousands of dollars in repeat purchases

Felina uses Malomo to delight and empower customers, leading to 117% open rates and a 9x ROI.