Case Studies

Bokksu uses Malomo to communicate carrier issues more clearly to customers while also using shipment tracking to drive sales

Tenzo reduces churn and sees a lift in repeat purchases with branded shipment tracking

Grace Eleyae turns shipping into a branded marketing channel to drive sales, welcome new customers, and reduce support

Twelve South turns shipping into a revenue driving marketing channel while reducing support

Chowdaheadz uses Malomo to improve customer service post purchase and drive revenue from customers

FL&L connects with customers during the post-transaction funnel to drive almost $100,000 of revenue from existing customers

Beauty Brand Sol De Janeiro reduces shipping related support tickets by 76% while driving thousands of dollars in repeat purchases

Felina uses Malomo to delight and empower customers, leading to 117% open rates and a 9x ROI.

Made In uses Malomo to educate customers where they are most engaged - shipping. This led to a 16.2% CTR from their tracking page back to site