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Build trust and loyalty with customers by proactively notifying them when something happens with their order.
Sola Wood Flowers
Sola Wood Flowers proactively updates their customers on where their order is to eliminate customer frustration and reduce burden on their CS team.
SuitShop
SuitShop offers beautiful suits and a personalized customer experience with their branded order and returns tracking via Malomo + Loop Integration.
Mira
Mira continuously updates customers and they appreciate it - Mira's delivery exception emails have an open & click-through rate of 82.95% & 47.65%.