Implementation Designer

Malomo is looking for a motivated and talented Implementation Designer to join our growing team.

Relationships are everything

At Malomo, we're on a mission to help e-commerce brands and consumers build better relationships with each other. We do that through a fresh approach to shipment tracking. By helping brands create rich post-purchase experiences, we help them engage their customers and keep them excited while they wait for their order.

Overview: In this role your core responsibility is to design cutting edge post-purchase experiences for our clients! You will work with our customer success team to design tracking pages, emails, and other notification experiences that help our ecommerce clients delight their customers. Your designs will be viewed by 10s of millions of consumers.

What you'll do:

  • Build, edit, and maintain our tracking pages
  • Build, edit, and maintain our shipping email templates
  • Design custom shipping email templates for clients when needed
  • Manage freelancer(s) to contract our design needs during high growth periods
  • Meets with customer success managers (CSM) and client during initial design strategy meeting
  • Work with Head of Customer Success to refine and improve design process with clients
  • Build and edit email designs and triggers on behalf of clients
  • QA test tracking page and emails; own final design experience delivered to client
  • Work with CSM to deliver a successful implementation from install to launch for client


  • 0-2 years of graphic design experience
  • Experience with Webflow or related design tools like Sketch or Photoshop
  • Experience working directly with or clients
  • Familiarity with html for email

Benefits of Working at Malomo:

  • Work from where you’re most productive (remote is ok!)
  • Competitive compensation package
  • Unlimited PTO
  • Healthcare & Wellness stipend
  • 401k match
  • Paid parental leave
  • MacBook Pro or equivalent
  • Access to a generous cultural engagement budget
  • A team who cares about your professional development

How to apply

Think we're a good match? Send us a link to your LinkedIn profile (or a copy of your resume) with a few sentences about yourself and we'll be in touch!