Integrations
Sendlane + Malomo
Send beautifully branded transactional shipping emails and texts to increase customer satisfaction, decrease WISMO tickets, and increase revenue via cross-sells on your branded order tracking page
Send transactional emails via Malomo
Your customers track their package 4.6 times per order. That's 15% of your total traffic that is going to your order tracking pages and transactional notifications.
The best marketers are turning those into revenue generating opportunities by powering transactional email through Malomo, for cheaper. You can get onboarded with just a few clicks now.
INCREASE REPEAT PURCHASES
Ready to have your order tracking drive revenue?
It's a thing - displaying cross/upsells post-purchase on your order tracking page can add to your bottom line. Don't lose out on this growth opportunity start making your post-purchase experience smarter with branded order tracking and email/SMS.
Support your support team
Whizz away from WISMO
Your customer experience/customer success team should not be answering WISMO, or 'Where is my order?' tickets. Their time is too valuable. With a killer post-purchase transactional messaging strategy, you'll significantly decrease the WISMO tickets your team recieves just because your customers are receiving automatic updates.
Personalize for your brand and customer
Effortlessly customize your shipping notifications with the capabilities of Sendlane
In addition to providing essential information such as estimated delivery dates and order details, Malomo's integration with Sendlane allows you to personalize and segment transactional shipping emails and SMS based on customer behavior, purchase frequency, and other customer traits.
Segment how you want
Trigger Sendlane flows based on carrier shipment statuses
Malomo connects with carriers and your e-commerce platform to trigger Sendlane events containing carrier, product, customer, and order details.
You can use these events to automatically send emails and texts to customers when order statuses change, such as Fulfilled, Shipped, Out for Delivery, Delivered, Return to Sender, and more.
Retain more customers
Extend the customer experience beyond purchase with a branded, customizable tracking page
Rather than directing customers to generic and outdated carrier tracking pages, unleash your creativity to design an experience that drives revenue, boosts engagement, and enhances customer satisfaction.
Shipping performance shouldn't be a mystery
Evaluate your shipping experience
Malomo enables you to leverage Sendlane's comprehensive analytics to develop and optimize your post-purchase marketing strategy, test campaigns, and more. Gain precise insights into the delivery and open rates of your shipping emails and identify the optimal moments and methods for post-purchase conversions.
Want to see what Malomo + Sendlane can do for you?
Get started for free today!