CUSTOMER TESTIMONIALS

What our biggest fans have to say

Join leading Shopify & Shopify Plus brands working with Malomo to get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers while they wait for their package to arrive.

P.S. We consistently receive 5-star CSAT scores from our merchants 🤩

You're in good company

Blueland

"I've now implemented Malomo for two brands—it just makes sense when you're looking to impress and minimize friction for the customer while also maximizing profit for your brand. Our customers love it and so do we."

Josh Knopman, VP of Growth and Digital Product at Blueland

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ILIA Beauty

"Being able to own the post-purchase customer experience with fully branded shipping flows has been a success with Malomo. Our customers expect a beautiful, branded experience at every interaction, and Malomo enables us to deliver exactly that. We now ensure that every customer touchpoint is consistent with the ILIA brand they know and love.”

Albert Chong, VP of Digital at ILIA Beauty

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Brumate

"Malomo helped BrüMate reach our maximum potential for connecting with our customers after they make their purchase. Not only has Malomo helped us better our relationship with our customers, but they also helped us solve support issues we were having. We couldn't have asked for a better addition to our team.”

Amy Kelly, Director of Customer Experience and Strategy at Brumate

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What our customers are saying

Poppy & Pout

"Fantastic on-boarding and support. Beautiful interface and fantastic way to enhance our customer's experience while building our brand."

- Krysta Morgan, Chief Brand Officer & Co-Owner

Proper Good

"The software works well, and the team is fantastic, any issues and everyone has been very responsive and updates we have needed have been done in a very timely manner with excellent support :-)"

- Jen Jane, Co-Founder & Chief Marketing Officer

SIX AM

"Customer experience was top notch. You can have great software but it’s the people behind that software that makes it great! Really loved the support we got during our onboarding and the patience they had with all of our questions."

- Jia Wang, Founder & CEO

Beekeepers Naturals

"We're so excited to see (and feel!) the impact on the partnership. Thank you so much to Malomo and your incredible team for all of the help."

- Alexis Warchalowski, Former Chief Marketing Officer

Stimulate Agency

“Malomo has been a game-changer for Speks. The transactional flows built with Malomo generate more engagement than any other automation in our account. Plus, by linking these emails to a conversion-optimized order tracking page powered by Malomo, we’ve effectively turned that increased engagement into significant sales. The results have been nothing short of stellar.”

- Randy McHugh, Founder at Stimulate

Copper Cow Coffee

"Great product and great customer support. We love the ability to offer our customers this level of post-purchase support. We’ve been with Malomo for ages now and we really love the platform."

- Kate Strollo, Director of Digital Marketing

Bariatric Fusion

"Very pleased with the product, service, and support from the sales team, so much so that I just onboarded a second brand. Fantastic team, with a fantastic product."

- Zach Niemiec, Director of Administrative Services

Cheeky

"Great product -- better customer support. Cheeky will be a customer for a long time."

- Jack Gindi, Co-Founder