Account Executive

Malomo is looking for a motivated and talented Account Executive to join our growing team.

Relationships are everything

At Malomo, we're on a mission to help e-commerce brands and consumers build better relationships with each other. We do that through a fresh approach to shipment tracking. By helping brands create rich post-purchase experiences, we help them engage their customers and keep them excited while they wait for their order.

Each month, hundreds of thousands of consumers track their shipments through our product. When they buy something online, they want clear and transparent information on where their order is. Ecommerce brands rely on us to help give their customers proactive communication about their shipments, but they also leverage our platform to tell their brand story and mission when customers are most excited and eager to listen.

At Malomo, you'll be responsible for finding high-growth ecommerce brands and building relationships with them that turn into qualified sales opportunities. This position requires heavy outbound contacting, qualification, consultative selling skills and tight collaboration with the Account Executives to generate new opportunities. You will be expected to report on qualification activity and stay thoroughly informed on all products and the ecommerce industry in general.

This is not a silo position. We want a collaborative and energetic individual that can contribute to the sales and marketing teams, work in a dynamic environment, deliver messaging and product feedback back into the marketing and product organization and work proactively to drive overall sales performance.


  • High school diploma or equivalent. Preferred: Bachelor's degree in sales, marketing, market research, financial services, consulting, business development, investment banking or client success.

  • 2+ years of experience in a lead generation role, closing experience preferred.

  • Strong communication skills, including written, verbal, presentation and on social media.

  • Ability to pinpoint customer pain points and accurately assess the transactional value for both the company and customer.

  • Self-motivated, tenacious, confident, independent and strong attention to detail.

This job is for you if:

  • You move fast. You have a bias toward action.

  • You learn quickly and adapt.

  • You love fast-paced, high-energy environments.

  • You thrive in competition. You love to win and get energy from working with a supportive team.

  • You make friends easily, and can quickly build trust with anyone you meet.

  • You work well in environments with consistency and structure.


  • Manage the entire sales cycle from finding a potential client to securing a deal

  • Conduct product demonstrations to potential clients

  • Strategically price customer quotes

  • Negotiate contract terms and secure sale

  • Maintain detailed documentation and analysis of leads in our sales and CRM tools.

  • Act as a subject matter expert on shipment tracking and post-purchase customer experience.

  • Research target leads and create analysis of the prospect before handing them off to an Account Executive.

  • Qualify and engage sales leads, supplying leads with adequate information about Malomo and providing the sales team with detailed information about the lead.

  • Follow-up on inbound leads and provide appropriate information to foster lead relationships.

Benefits of Working at Malomo:

  • Work from where you’re most productive

  • Competitive compensation package

  • Unlimited PTO

  • Healthcare & Wellness stipend

  • 401k match

  • Paid parental leave

  • Latest MacBook Pro or equivalent

  • Access to a generous cultural engagement budget

  • A team who cares about your professional development

How to apply

Think we're a good match? Send us a link to your LinkedIn profile (or a copy of your resume) with a few sentences about yourself and we'll be in touch!